Privacy Policy
This policy explains how the HNU Clinic capstone application collects, uses, and protects information when you visit www.hnu-clinic-app.com, request an account, and use the scheduling, records, and notification features offered to the Holy Name University community.
Information we collect
- Account request details: to request clinic portal access via the homepage contact form, you will be asked to submit your Holy Name University student or employee status, school or employee ID, and a school email address for receiving your account credentials.
- Account and health records: clinic staff may add or update appointment bookings, consultation notes, medical certificates, and other campus clinic documentation tied to your profile.
- Support and inquiry messages: inquiries submitted through the contact form or support email include your name, email, and message so the clinic can reply. These details are emailed to the clinic inbox and are not stored in the app database.
How we use your information
- Confirm you are a Holy Name University student or employee before a nurse creates your clinic account and issues a temporary password.
- Ensure accurate matching to the correct patient or employee record so staff can schedule visits, record consultations, manage medical supplies, and generate medical certificates.
- Send transactional emails covering appointment updates, visit summaries, and password reset codes through the Gmail API to keep patients informed.
- Respond to questions you submit through the contact form or support email address and document follow-up for clinic staff.
Requesting portal access
Clinic accounts are provisioned by the nurse. Eligible users can request access through the homepage contact form by sharing their full name, campus role, Holy Name University student or employee ID, gender, and date of birth. The nurse reviews each request and, once approved, sends the username (matching the provided ID) and a temporary password to the institutional email address on file. You must change that password after your first sign-in.
If you later add a personal email to your profile, the system will send a verification link to confirm ownership before notifications are delivered to that address.
Sharing and third parties
We do not sell your information or share it with advertisers. Email notifications are sent through the clinic’s managed Gmail account and are limited to transactional messages about appointments and password resets.
The application is hosted on Vercel, and supporting services such as database hosting are administered by the HNU Clinic capstone team. No marketing or analytics platforms ingest your health information.
Data retention and control
Health records managed inside the application follow Holy Name University clinic retention guidelines. You may request corrections or deactivation of your portal access by contacting the clinic support desk at hnucliniccapstone@gmail.com.
Security practices
The application encrypts data both in transit and at rest. Role-based permissions restrict access to sensitive records, ensuring only authorized clinic personnel can view or modify information.
Hosting is currently provided through Vercel at www.hnu-clinic-app.com. Access is limited to the HNU Clinic team responsible for this capstone project.
Contact us
Questions about this policy or your data can be directed to hnucliniccapstone@gmail.com. You may also reach the clinic office at Holy Name University Main Campus during regular operating hours.
Effective date: 2026.